Returns & Exchanges
At ICT Billet, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items. Our goal is to ensure you find the perfect fit and style for your wardrobe with zero stress.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, a prepaid shipping label will be sent to your email; simply print it out and attach it securely to your original packaging.
Ship the Items
Drop off your package at any authorized carrier location, ensuring all original tags are still attached to the garments.
Receive Your Refund
After our warehouse team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing